Bullying
No one deserves to be bullied. If you’ve been subjected to bullying, it’s not your fault, and you don’t have to face it alone. There’s no right or wrong way to feel, and you can do something about it. This article explains what bullying is, provides examples, and outlines what you can do next.
Bullying is unacceptable and against university policies.
What is bullying?
There is no legal definition of bullying however it is reasonable to assume that behaviour that meets the test for direct discrimination, harassment or victimisation. At the University of London, we describe bullying as offensive, intimidating, malicious or insulting behaviour, and/or an abuse or misuse of power that is meant to undermine, humiliate or injure the person on the receiving end. Bullying can also be based on a protected characteristic, and it can include the deliberate inhibition of free speech or academic freedom.
Examples of bullying
- Exclusion — being deliberately left out of activities or conversations
- Manipulation — using power or influence to control or humiliate you
- Verbal — shouting, ridicule, name-calling
- Physical — shoving, pushing, or damaging belongings
- Spreading rumours or lies
- Overbearing and intimidating levels of supervision
I have been subjected to bullying
Your safety and wellbeing
- Are you in danger? If you are in immediate danger or seriously injured, you can contact your local emergency services (eg. If you are in the UK, call 999).
- Find a safe space. If you feel unsafe, find a trusted person or safe space immediately.
- Seek support. Consider whether you need medical support or emotional support (e.g., from a friend, family member, or a professional). Further information about support services [insert link]
For information on wellbeing support offered to University of London students, please visit Support and wellbeing | University of London
TalkCampus - TalkCampus is an app-based peer support network that is free for University of London students studying at one of our Recognised Teaching Centres or online, to give and receive mental health support anonymously, or to call the crisis line to speak to a trained clinician anytime 24/7 who offer support in 26 different languages.
Global Crisis Lines - explore this directory for specialised crisis lines available around the world.
Document what happened
- Write down what happened as soon as you can, including dates, times, places, and any witnesses.
- Keep any evidence (e.g., messages, emails, photos).
This is helpful whether or not you decide to report it.
Consider reporting and seeking a resolution
- Report + Support. Students, staff and visitors can share the details of an incident [Insert link] using the University’s Report and Support system. You can choose to do this anonymously or with your name and contact details. If you report with your name and contact details, you can request support from an advisor. If you choose to talk to an advisor, they will be able to talk through the options and support available to you, in confidence.
- University procedures and resolution. If you choose to make a report to the University about a student or member of staff, there are procedures which set out the steps you'll need to follow and the possible resolutions available to you. Further information about procedures and resolution options. [insert link].
- Share anonymously. You can choose to share anonymously, meaning no identifying information has to be shared. This option also includes the ability to opt into continued communication with a case worker. Further information about anonymous reporting [insert link].
- Share with contact details. You can choose to share your experience and give your contact details so that you get a direct response. You can choose who your report goes to [insert link].
Take your time
- You don’t have to make decisions straight away. It’s okay to take the time you need to think about what’s right for you.
- Take the time to read and understand what your options are.
- Request to speak to an advisor through Report + Support and discuss your options.
Where to get support
- National Bullying Helpline – Guidance for adults and young people. Call: 0300 323 0169
- Citizens Advice (www.citizensadvice.org.uk)
- ACAS helpline 0300 123 1100. You do not have to give any personal details.
They can talk through:
- any work-related problem or question you have
- what the law says and how it relates to you
- good practice at work
- your options, including any risks and benefits
Someone I know has been subjected to bullying
Listen without judgement or interruption
- Let them lead the conversation — focus on what they want to share.
- Avoid asking “why” questions that could sound like blame.
- Use phrases like:
- “Thank you for telling me.”
- “That shouldn’t have happened to you.”
- “I’m here for you.”
Believe them
- One of the most powerful things you can do is believe them.
- Avoid playing down what happened or making excuses for the perpetrator.
Offer practical help and options
- Ask what they would like from you:
- “Would you like help reporting this?”
- “Do you want me to come with you to speak to someone?”
- “Would you like me to just sit with you while you decide what to do next?”
- Help them explore their options, but don’t pressure them to take any particular action.
- Research options available to them (see section on: I have experienced harassment or other pages on this site).
Respect their decisions
- Whether they choose to report or not, that’s their choice.
- If they don’t feel safe or ready to report, respect that decision.
Look after yourself too
- Supporting someone through a difficult experience can also take an emotional toll on you. It’s okay to seek support yourself (without breaking their confidentiality).
- Know your limits of how much you can support someone and what is too much for you to offer. If supporting someone becomes too much for you, you can always signpost them to other support available to them.
Challenge bullying when safe
- If you witness bullying in the future and feel it’s safe to do so, speak up or challenge it.
- Learn more about bystander interventions [insert link].
Consent Collective - for University of London students based at one of our Recognised Teaching Centres or studying online, you can access video resources and bespoke modules to learn about how to intervene as a bystander.