What internal support is available for staff?
Designated Support Contacts
- Line Manager
- Wellbeing Ambassadors
- HR Partnering
- Equality, Diversity and Inclusion Team
Manager and HR Support
- Training has been given to responders, managers and senior managers on how to respond sensitively and appropriately to reports of harmful behaviours.
- HR staff are equipped to handle cases fairly and consistently in line with our policies and processes.
Access to Counselling and Wellbeing Services
- Please refer to the Wellbeing Hub
- Employee Assistance Programmes (EAPs) offering confidential counselling.
Trade Union
- You can contact your trade union for support if you are a member of one.
- You can find out more about what a trade union is, the support they offer and how to join one. Further information can be found here.
Mediation Options
- Where appropriate and safe, trained mediators can be used to resolve issues early. Restorative practices can be used to repair relationships, if that is the employee’s choice. Please refer to the Dignity and Respect Guidance for further information.
Practical Workplace Adjustments
Regarding workplace adjustments, please refer to the following policies for guidance:
- Dignity and Respect Guidance
- Disability and Inclusion Policy
- Harassment and Sexual Misconduct Policy
- Flexible Working Policy
Regular Communication and Updates
- When you report something with contact details, we’ll make sure you are kept informed about the progress of your case.
- We’ll provide clear information regarding timelines and points of contact.
Follow-up and Aftercare
- We’ll check in after resolution to ensure you continue to feel safe and supported.
- We’ll monitor the workplace climate to prevent recurrence and patterns of behaviour from occurring
Awareness and Training
- Regular training for all University of London staff on bullying, harassment, and respectful behaviours.
- We provide clear messaging that reinforces the organisation’s commitment to a safe culture.